Delivery Policy

At SoHe - Soto Herrera Artisanal Creations, we are committed to ensuring timely and secure delivery of your products. Below you'll find all the essential information about our shipping policies.

Order Processing

• Preparation Time: Orders are processed within 24-48 business hours after payment confirmation.
• Notification: You will receive an email confirmation once your order has been shipped, including a tracking number to monitor its progress.

Shipping Methods

• Standard Shipping: Delivered within 5-7 business days.

Delivery Areas

• We deliver across the entire territory of the Dominican Republic.

Special Considerations

• Holidays and Weekends: Orders are not processed or delivered on weekends or national holidays.
• Customized Items: Customized products may require additional processing time prior to shipping.

For any questions or special requirements related to your delivery, please do not hesitate to contact us at hello@shopsohe.com. We are here to ensure your shopping experience is seamless and enjoyable.